Shipping Policy – Zuppo
Shipping Policy
Last Updated: August 14, 2026
Welcome to Zuppo. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your purchases.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, sales, or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times may vary depending on your location.
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 3–7 Business Days
- Remote Areas: 5–10 Business Days
Please note that delivery times are estimates and may be affected by weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be displayed during checkout before you complete your order.
- We may offer Free Shipping on selected products or promotional offers from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS (if available) containing your tracking information so you can monitor the delivery status.
Delivery Partners
We work with trusted courier and logistics partners to ensure your order reaches you safely and on time.
Delivery Attempts
Our courier partners will usually make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, customer unavailability, or other reasons, the package may be returned to us.
Incorrect Shipping Information
Please ensure that your shipping address, phone number, and other delivery details are correct before placing your order. Zuppo is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Damaged or Missing Items
If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your order. We will review the issue and assist you with the appropriate solution.
Delivery Delays
While we do our best to deliver orders within the estimated timeframe, unexpected delays due to weather, natural disasters, courier issues, government restrictions, or other unforeseen events may occur. We appreciate your patience in such situations.
International Shipping
Currently, Zuppo ships within India only. If we begin offering international shipping in the future, this policy will be updated accordingly.
Contact Us
If you have any questions about our Shipping Policy or your order, please contact our customer support through the Contact Us page on our website.
Thank you for shopping with Zuppo! We appreciate your trust and look forward to serving you.