Shipping Policy – Zuppo

Shipping Policy

Last Updated: August 14, 2026

Welcome to Zuppo. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your purchases.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, sales, or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times may vary depending on your location.

Metro Cities: 2–5 Business Days
Other Cities & Towns: 3–7 Business Days
Remote Areas: 5–10 Business Days

Please note that delivery times are estimates and may be affected by weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before you complete your order.
We may offer Free Shipping on selected products or promotional offers from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS (if available) containing your tracking information so you can monitor the delivery status.

Delivery Partners

We work with trusted courier and logistics partners to ensure your order reaches you safely and on time.

Delivery Attempts

Our courier partners will usually make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, customer unavailability, or other reasons, the package may be returned to us.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other delivery details are correct before placing your order. Zuppo is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your order. We will review the issue and assist you with the appropriate solution.

Delivery Delays

While we do our best to deliver orders within the estimated timeframe, unexpected delays due to weather, natural disasters, courier issues, government restrictions, or other unforeseen events may occur. We appreciate your patience in such situations.

International Shipping

Currently, Zuppo ships within India only. If we begin offering international shipping in the future, this policy will be updated accordingly.

Contact Us

If you have any questions about our Shipping Policy or your order, please contact our customer support through the Contact Us page on our website.

Thank you for shopping with Zuppo! We appreciate your trust and look forward to serving you.